Privacy Policy

Data protection & security

The protection of your private sphere whilst using this on-line offer is important to us. For this reason, please take the time to read the following information on data protection. This website was created in accordance with the requirements of the German Telemedia Act (TMG). Personal data is processed on the basis of the German Federal Data Protection Act (BDSG).

We engage external service providers to manage this website and the electronic data processing. These service providers are obligated to observe data protection legislation to the same extent as we are, and provide a guarantee for reliable and safe handling of the data at the website. This website is saved on a server of the company Hetzner Online AG in Grunzenhausen. The data is saved separately from other applications.

We take technical and organisational security measures in order to protect your data managed by us against manipulation, loss, destruction and access by unauthorised people. Our security measures are constantly improved in accordance with technological development.

Personal data

Personal data consists of individual information about the personal and factual matters of a specified or specifiable person such as your email address. Information that cannot be connected with your person does not fall under it. Personal data may only be collected and processed by us if we have your consent or if a legal requirement allows us. Besides the access data, personal data is also collected at this website when you: create a profile as a sending organisation or an association of returning volunteers, forward one or more assignments (reminders) as links to your email address, or write an email through a contact form.

The collected personal data is processed by us only for the purpose of operations and improvement of this website. Sharing with third parties or use for other purposes does not take place.

Access data

Fundamentally, you can visit this website without revealing your identity. To secure our data processing systems against attacks, we protocol visits for a limited period of time. The server access data is solely intended for ensuring the technical operation and is not used for any other purposes. We solely view these protocol files if there are technical problems and the data saved there can contribute to its elimination.

At the website itself, access data is solely saved in anonymous form. This involves, for example, the name of your internet service provider, the internet website from which you came to our website or the pages that you visited at our website. This information does not let us draw any conclusions about your person and it is only saved for the purpose of statistical evaluation of the access numbers and for an improvement of the website.

Use of cookies

This website uses the so-called session cookies. Session cookies are small information units that a provider saves in the memory of the visitor's computer. In a session cookie, a randomly produced clear identification number is saved, a so-called session IP. Furthermore, a cookie contains information about its origin and storage period. These cookies cannot save any other data. This website can be used without the permission of cookies for the most part. Only the use of protected areas where authorisation must take place are cookies required.

Session cookies are automatically deleted when the browser is closed. Fundamentally, you can switch off the use of cookies on this website through your browser.

Google Analytics and the use of cookies

This website uses Google Analytics, a web analysis service of Google Inc. ('Google'). Google Analytics uses so-called 'cookies', text files which are saved on your computer and which allow for an analysis of how you use the website. The information produced by the cookie with respect to your use of this website is usually transferred to a Google server in the USA and saved there.

On this website, your IP address is made anonymous for data protection reasons, meaning, your IP address is abbreviated beforehand by Google in member states of the European Union or in other member states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the US and abbreviated there. We would like to point out that on this website Google Analytics was expanded to include the code 'gat._anonymizelp();' in order to ensure an anonymous recording of IP addresses (so-called IP masking).

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities, and to render additional services connected with the use of the website and the internet for the website operator. The IP address transmitted from your browser as part of Google Analytics is not combined with other data from Google.

You can prevent the saving of cookies by setting your browser software accordingly; however, we would like to remind you that you cannot use all the functions of this website in full in this case. You can prevent the recording of data produced by the cookie and related to your use of the website (incl. your IP address) from being sent to Google and the processing of this data by Google if you download and install the available browser plug-in under the link provided.

Email contact

If you send us an email, e.g., through the contact form at the website, your email address will be transferred as personal data. This email address is solely used for correspondence with you; it shall not be used for other purposes. Your email address is not shared with third parties under any circumstances.

Use of Facebook and Twitter plug-ins

At our websites you can use the 'Tweet button' from Twitter and the 'like button' from Facebook if you want. Before you can use the buttons, you must activate the respective button by clicking on it. The buttons are pre-set as inactive. If you activate the buttons by clicking, a direct connection is established between your browser and the server of Facebook or Twitter through the respective plug-in. Facebook or Twitter receive the information that you have visited our website with your IP address. If you click on the Facebook 'Like button' or the 'Tweet button' while you are logged into your Facebook or Twitter account, you can link the contents of our pages on your respective profiles. As a result, Facebook or Twitter can connect your visit to our pages with your user account. We would like to point out that we, as providers of the pages, do not receive any knowledge of the content in the shared data or its use by Facebook or Twitter.

If you do not want Facebook or Twitter to be able to connect your visit to our pages with your user account, please log out of your respective user accounts.

Data deletion and right to information

Links to other websites

Our on-line website contains links to other websites. We have no influence on the contents there or the compliance with the data protection requirements and cannot assume any responsibility for this. This data protection declaration only applies to this website.